Austin’s Homegrown Restoration Team
Hi, we're Matt and Amy, the founders of Penny's Restoration. Along with our three energetic boys - Caleb, Cooper, and Houston - we're building more than just a restoration company. We're creating a family legacy of helping our neighbors through some of life's toughest moments, right here in the city we grew up in.
When you call us, you'll get a family-owned business that treats your home like our own. We're available 24/7, ready to restore your space and peace of mind. When the unexpected happens, remember: good luck has a name in Austin - Penny's Restoration!
What Makes Us Different
We exist to give our neighbors peace of mind. When our community is in distress, we stand ready to answer the call. We humbly serve our neighbors with integrity, diligence, and attention to detail.
Servant leadership
We are second. We use our skills and expertise to serve our neighbors, and to bring them peace of mind in their time of need.
Uncompromising integrity
Our word is our bond. We do not lie, we do not shift blame or take credit for the work of others, and we take responsibility for our actions.
Unwavering diligence
We never quit. We persevere in the face of adversity, and we do not rest until the job is done.
Meticulous focus
We embody excellence. We are thorough in everything we do – from beginning to end – we do not skip steps or cut corners.
FAQs
Have a few questions of your own? Give us a call or send us a message – we’re here to help.
We're here when you need us, we deliver on our commitments within the timeframe promised, and we communicate with complete transparency. Most importantly, we treat your home with the same care and attention we'd give our own.
In many cases, yes. We'll tell you if there are any safety concerns, but most families can stay home during the process.
Most water damage can be restored in 3-7 days. Here's the typical process: extract water and set up drying equipment (1-2 days), then dry and dehumidify affected areas (2-4 days), and finish by sanitizing and restoring your space (1 day). More severe cases like floods or sewage backups may take longer.
Yes, most homeowner policies cover sudden water damage. We work directly with your insurance and handle all the paperwork. You usually just pay your deductible.
Customer Reviews
I called Penny's because we had a water leak and couldn't shut off the water main. Matt was quick to respond! He brought over a water meter key, turned off our water and helped us fix the issue. He was very polite and the ultimate professional! Thank you for saving the day!
As someone who has watched Matt build Penny's from the ground up, I can attest to his uncompromising integrity and dedication to excellence. When he gives his word, you can trust that he'll persevere until the job is done right.
Love Penny's! Matt is genuinely one of the most honest people I know - just a straight shooter who truly cares about doing things right.
Penny's is a fantastic company with a real focus on helping their community! The team is professional, reliable, and genuinely cares about their customers. It's clear they go above and beyond to help during stressful situations. Highly recommend their services!
When things go wrong, Penny's is the company I want showing up at my door. They will get the job done promptly while being trustworthy - which I know is hard to find!
Having grown up with Matt, I can tell you that his integrity isn't just a business value - it's who he is at his core. What you see is what you get: someone who has always put others first and refused to take shortcuts, even when no one was watching.
Matt's the real deal at Penny's – he puts everyone before himself and never cuts corners. You can always count on him to follow through and shoot you straight!
Coming soon!
Coming soon!
Coming soon!