Austin’s Water Removal Specialists
Did something burst, backup, or overflow? We'll be at your door in 60 minutes or less to clean up the mess and dry everything out, so you can get back to normal fast.
Onsite in 1 Hour
Free Estimates
Industry-Certified Experts
Bill Insurance Directly
What Happens When you Call Us?
We arrive fast to assess the damage and begin water extraction immediately. We'll help you file an insurance claim – or if you've already filed, we'll work directly with your adjuster.
We set up contained drying chambers so you can stay in your home while the affected areas dry. Our team stops by daily to monitor drying progress, using advanced equipment that works efficiently to ensure thorough drying of all affected areas.
Once everything's fully dry, we clean and sanitize the affected areas. If you need reconstruction work, we can recommend trusted local contractors to help rebuild.
Why Choose Us?
Find Hidden Water
Get the Water Out Fast
Dry It Right the First Time
Clean & Sanitize
Things to Consider
Water damage is tricky because every situation is different. But here are a few things to consider when choosing someone to clean up the mess:
- Expertise: Different water types need different approaches (clean water from pipes vs. contaminated sewage water). We use applied science to create a thorough drying plan so you can get back to normal as soon as possible.
- Emergency Response: The first 24-48 hours are critical to prevent mold growth. We get started right away to minimize secondary damage to your home.
- Attention to Detail: Some materials (like hardwood) need special care to prevent warping. We take every detail into consideration when it comes to caring for your home – you never have to worry about us cutting corners.
- Reliability: You need someone who shows up when they say they will and does what they promise. Our team responds 24/7 and keeps you updated throughout the entire process.
Cost
Most water damage jobs in Austin cost between $1,000-$3,500. But don't worry - we work directly with insurance, and most water damage is covered. You typically just pay your deductible.
Faq’s
Yes, most homeowner policies cover sudden water damage. We work directly with your insurance and handle all the paperwork. You just pay your deductible.
We guarantee arrival within 60 minutes anywhere in Austin. We're local and available 24/7.
Usually yes. We'll tell you if there are any safety concerns, but most families can stay home during the process.
We're always available when you need us, we deliver on our commitments within the timeframe promised, and we communicate with complete transparency. Most importantly, we treat your home with the same care and attention we'd give our own.
Customer Reviews
After experiencing sudden water damage, we called Penny’s Restoration for help. Their team arrived quickly, explained the entire mitigation process, and maintained top-notch communication. They truly brought a personal, reassuring touch that made the ordeal far less stressful.
We had worked with Penny’s Restoration for water extraction in the past, so when water damage struck again, we knew exactly who to call. They went above and beyond this time—addressing not just the immediate problem, but also ensuring our home was properly dried, repaired, and better protected for the future.
Penny’s Restoration turned a stressful, last-minute emergency into a manageable situation. Not only did they arrive within the hour, they walked me through each step with empathy and expertise.
We compared a few local companies, but Penny’s Restoration stood out for their personal touch and immediate response. They made dealing with our flooded basement a much less daunting task.